Author: Carolyn Claridge The Standards for RTOs 2015 has a lot to say about how you manage complaints and academic appeals. In my time of auditing many RTOs over the years, I have to admit I rarely find a 100% compliant procedure which covers the requirements adequately. Either the procedure covers complaints but not appeals,…
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Author: Carolyn Claridge Business Continuity (a.k.a “endurance”) is about building and improving the resilience of your RTO as a business; guaranteeing your sound financial position into the future. The aim is to continue your business operations and enable quick recovery from any type of disruption whether it be economic, environmental or people related. These past…
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Context Finest Compliance takes our clients’ and their students’ rights to privacy seriously[1]. We are committed to managing and protecting both the company and personal information shared with us in good faith. Through this policy, Finest Compliance seeks to ensure that clients and students will be able to deal with us in confidence and that…
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